Privacy Policy - AquaCore Drilling & Water Solutions Ltd
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AquaCore Drilling & Water Solutions Ltd (“we”, “our”, or “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website, services, or communication channels.
By using our website or contacting us, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
a) Personal Information You Provide
When you contact us through forms, email, WhatsApp, or phone, we may collect:
- Full name
- Phone number
- Email address
- Location (county/town)
- Project details
- Any other information you voluntarily provide
b) Automatically Collected Data
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the site
- Cookies and tracking data
c) Project-Related Information
When requesting surveys, drilling, or installation services, we may collect:
- GPS coordinates
- Site maps
- Technical specifications
- Project documentation
2. How We Use Your Information
We use your information to:
- Provide quotations and respond to inquiries
- Deliver our services (survey, drilling, pump installation, water treatment, maintenance)
- Improve customer service and support
- Customize website experience
- Send updates, project reports, or communication related to your project
- Comply with legal and regulatory requirements (WRMA, NEMA, county permits)
We do not sell your personal data to third parties.
3. Sharing Your Information
We may share your information only with:
- Licensed hydrogeologists and subcontractors working on your project
- WRMA, NEMA, or county offices as required for permits
- Technical teams executing drilling or installation services
- IT or hosting providers for website operations
All third parties are required to maintain confidentiality and use your data only for the intended purpose.
4. Data Storage & Security
We implement reasonable technical and administrative measures to protect your information from:
- Unauthorized access
- Loss
- Misuse
- Modification
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.
5. Cookies & Tracking Technologies
Our website may use cookies to:
- Improve user experience
- Analyze traffic and behavior
- Remember preferences
You can disable cookies in your browser settings.
6. Your Rights
You have the right to:
- Request access to the personal data we hold
- Ask us to update or correct incomplete information
- Request deletion of your data (unless required for legal purposes)
- Withdraw consent for communication
To exercise any of these rights, contact us at:
📧 info@Aquacorewater.com
7. Third-Party Links
Our website may contain links to other sites. We are not responsible for the privacy practices of those websites.
8. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect information from minors.
9. Updates to This Policy
We may update this Privacy Policy occasionally. The “Last Updated” date at the top indicates the latest version.